Privacy Policy

Introduction

At 92Mobile ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your data when you visit our website 92mobile.in (the "Site") or use our services.

This policy complies with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the General Data Protection Regulation (GDPR) for our international users.

By accessing or using our Site, you consent to the data practices described in this policy. If you do not agree with the terms, please discontinue use of our Site immediately.

Information We Collect

1. Personal Information You Provide

We collect information that you voluntarily provide when you:

• Create an account — Name, email address, phone number
• Place an order — Shipping address, billing address, payment information
• Contact us — Name, email, message content through our contact form
• Subscribe to newsletters — Email address and communication preferences
• Leave comments — Name, email, comment content on blog posts
• Participate in surveys or promotions — Demographic and preference data

2. Information Collected Automatically

When you visit our Site, we automatically collect certain technical information:

• Device Information — Browser type, operating system, device model, screen resolution
• Usage Data — Pages visited, time spent on pages, click patterns, referral URLs
• IP Address — Used for geolocation, security, and analytics purposes
• Cookies and Tracking Technologies — Session cookies, persistent cookies, web beacons, and pixel tags

3. Information from Third Parties

We may receive information from third-party services such as Google Analytics, Google AdSense, social media platforms, and payment processing partners.

How We Use Your Information

We use the collected information for the following purposes:

• Order Processing — To process and fulfill your orders, send order confirmations, and provide customer support
• Service Improvement — To analyze usage patterns and improve our website, products, and services
• Personalization — To customize your experience, provide relevant product recommendations, and display tailored content
• Communication — To send transactional emails, newsletters, promotional offers (with your consent), and important service updates
• Security — To detect, prevent, and address fraud, unauthorized access, and other security issues
• Legal Compliance — To comply with applicable laws, regulations, legal processes, or government requests
• Advertising — To display relevant advertisements through Google AdSense and other advertising partners

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us recognize your browser, remember your preferences, and provide a personalized experience.

Types of Cookies We Use

Google AdSense and Third-Party Advertising

We use Google AdSense to display advertisements on our Site. Google AdSense uses the DoubleClick DART cookie to serve ads based on your visits to our Site and other websites on the internet. You may opt out of the DART cookie by visiting the Google Ads Settings page.

Third-party vendors, including Google, use cookies to serve ads based on your prior visits. You can opt out of personalized advertising by visiting www.aboutads.info/choices.

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. However, disabling cookies may affect Site functionality.

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers — Payment processors, shipping partners, email service providers, hosting providers who assist in operating our Site
• Advertising Partners — Google AdSense and other advertising networks for displaying relevant ads
• Analytics Partners — Google Analytics for understanding website traffic and user behavior
• Legal Authorities — When required by law, court order, or to protect our legal rights
• Business Transfers — In connection with mergers, acquisitions, or asset sales

Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Encrypted password storage using bcrypt hashing
• CSRF (Cross-Site Request Forgery) protection on all forms
• Regular security audits and vulnerability assessments
• Access controls limiting data access to authorized personnel only
• Secure payment processing through PCI-DSS compliant payment gateways

Despite our best efforts, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security of your data.

Your Rights

Depending on your jurisdiction, you have the following rights regarding your personal data:

• Right to Access — Request a copy of the personal data we hold about you
• Right to Rectification — Request correction of inaccurate or incomplete data
• Right to Erasure — Request deletion of your personal data ("Right to be Forgotten")
• Right to Restrict Processing — Request limitation of data processing
• Right to Data Portability — Receive your data in a structured, machine-readable format
• Right to Object — Object to data processing for direct marketing or profiling
• Right to Withdraw Consent — Withdraw consent at any time for consent-based processing

To exercise any of these rights, please contact us at privacy@92mobile.in.

Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take immediate steps to delete such information.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Generally:

• Account data: Until you request deletion
• Order data: 7 years (for tax and compliance purposes)
• Analytics data: 26 months
• Marketing data: Until you unsubscribe

International Data Transfers

Your data may be transferred to and processed in countries outside India. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy regularly. Continued use of our Site after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@92mobile.in
• Website: Contact Form
• Address: 92Mobile Technologies, India